Windows devices are more likely to be affected by this issue when using some commercial/enterprise security software which uses extended file attributes. Saving or copying files might intermittently failĪfter installing KB5023773 or later updates, you might have intermittent issues saving, or copying, or attaching files using 32-bit apps which are large address aware and using the CopyFile API. Client: Windows 11, version 22H2 Windows 10, version 22H2 Windows 11, version 21H2 Windows 10, version 21H2.If you are experiencing this issue with other security software installed or after installing the latest version of Trellix Endpoint Security Agent, please contact customer support of the security software you are using. Resolution: This issue has been resolved by Trellix in Endpoint Security Agent (HX) 35.31.25 and later. This issue is not likely to be encountered by consumers using Windows devices in their home. When attempting to open an affected app, Event Log indicates an access violation with the error "module is unknown". This issue only occurs with 32-bit apps running on 64-bit Windows with Trellix Endpoint Security version earlier than 35.31.25. Some known affected apps are Microsoft Outlook and other Microsoft Office apps. To update devices running Windows 10, version 2004, 20H2, or 21H1 to Windows 10, version 21H2, you can speed up the update process using an enablement package.Microsoft Outlook and some apps might not openĪfter installing KB5027215 or later updates on Windows devices with certain antivirus, antimalware or security software installed, you might not be able to open Microsoft or third-party apps. To update devices running Windows 10, version 20H2 or 21H2 to version 22H2, you can speed up the update process using an enablement package. Learn more about the contents of Windows 10 updates at Windows 10 Update History. Only Windows 10 IoT Enterprise LTSC 2021 (version 21H2) will have support until. End of servicing: Home, Pro, Pro Education and Pro for WorkstationsĮnd of servicing: Enterprise, Education, IoT Enterprise, and Enterprise multi-sessionĮnterprise and IoT Enterprise LTSB/LTSC editions Versionġ The Windows 10 Enterprise LTSC 2021 edition (version 21H2) does not have extended support.
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